What do you do when a catastrophic failure occurs?
So, you have chosen a hosting company and have been satisfied with the service up to this point. Then, you get this little Email note that mentions there will be some service being done on the server, and there may be a small amount of down time. SMALL AMOUNT
That was the starting point. Six days latter, two dozen phone calls, dozens of emails, dealing with three different web hosting service providers, my wife asking me what the heck is going on countless times, frustration upon frustration, and finally a website back online. Not completely.
Apparently, most hosting companies do not own their own data centers. When a data center is sold with out any notice, the hosting providers that are paying rent space are then at the mercy of the new owner. If a new owner decides to move an entire data center, by truck and does not take the leased equipment with them then you are SOL. Compounding the problem was the RAID drives were not compatible at the new location servers and a large number of websites were completely down and still are.
So, I had to go back to my selection process for a new hosting company. Well, after striking out with my first selection, I went another route. Virtual dedicated. Not everything I wanted but it has huge bandwidth and lots of storage capacity.
Most everything is up, except my POP3 Email server. Problem on the server end.
Check back at this blog for an update.
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